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Exchange/ Returns

Return and Exchange Policy – Aakar Taro

To Request Return/Exchange – [Click Here]

At Aakar Taro, we strive to offer a smooth and transparent shopping experience with the highest-quality products. If you wish to return or exchange an item, please refer to the policy below:

1. Eligibility for Returns and Exchanges

1.1. Returns and exchanges must be requested within 48 hours of receiving the order.
1.2. Items must be unused, unwashed, and in original condition, with all tags and packaging intact.
1.3. Personalized or custom-made items cannot be returned or exchanged unless there is a manufacturing defect.

2. Return and Exchange Process

2.1. Reach out to our customer support via WhatsApp ([Click Here]) within 48 hours of delivery.
2.2. Our team will assist you with return/exchange steps and schedule a pickup if applicable.
2.3. Ensure the item is securely packed with the original invoice.
2.4. Once received and verified, we will process the refund or exchange, depending on availability.

3. Charges for Returns

  • A flat ₹150 will be deducted to cover return shipping and reverse pickup.

  • For SAS jackets, the return fee may range between ₹250–₹350, based on courier partner charges.

4. Refund and Exchange Details

4.1. Refunds are processed to the original payment method within 7–10 business days.
4.2. If an exchange is requested and the desired item is unavailable, we will offer store credit or alternate options.

5. Important Note for COD Orders

We have introduced a partial payment system for Cash on Delivery (COD) orders. A nominal advance of 10% must be paid online before dispatch.

  • This amount is non-refundable if the parcel is not accepted at the time of delivery.

  • If you wish to cancel, please notify us before the parcel is shipped.

6. Items Not Eligible for Return or Exchange

  • Used, washed, or altered items

  • Items without original tags and packaging

  • Items beyond the 48-hour window

  • Sale items (these cannot be returned but are eligible for exchange)

Contact Information:
Have questions? Connect with us on WhatsApp at +91 98875 75112 [Click Here].

Note: Policies are subject to change. Kindly review them before placing your order.