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Exchange/ Returns

Return and Exchange Policy – AakarTaro

To request a return or exchange – [Click Here]

At AakarTaro, we’re committed to providing a smooth and transparent shopping experience. If you’d like to return or exchange an item, please refer to the policy below:

1. Eligibility for Returns & Exchanges

  • Requests must be made within 48 hours of delivery.

  • Items must be unused, unwashed, and in original condition, with tags and packaging intact.

  • Custom-made or personalized products are not eligible for return/exchange unless there's a manufacturing defect.

2. Return & Exchange Process

  • Contact us on WhatsApp – [Click Here] – within 48 hours of delivery.

  • Our team will guide you through the process and arrange reverse pickup if applicable.

  • Please pack the product securely with the original invoice.

  • Once the return is received and approved, we will process your refund, exchange, or store credit depending on availability.

3. Return Charges

  • A flat fee of ₹150 will be deducted for reverse pickup and return processing.

  • For heavier items like SAS jackets, the charge may range between ₹250–₹350, depending on courier rates.

4. Refunds & Exchanges

  • Refunds will be issued to your original payment method within 7–10 business days.

  • If the desired exchange item is unavailable, we’ll offer store credit or alternative options.

5. Partial COD Orders

  • For Cash on Delivery, we require a 10% advance payment before dispatch.

  • An additional ₹150 handling fee applies to all partial COD orders.

  • If the order is refused on delivery, the advance is non-refundable.

  • You can cancel the order before dispatch by contacting us on WhatsApp.

6. Items Not Eligible for Return or Exchange

  • Used, washed, or damaged items

  • Items without original tags and packaging

  • Requests made after 48 hours of delivery

  • Sale items (only eligible for exchange, not return)

7. International Orders

Please note:
We do not accept returns or exchanges for international orders.
We recommend checking sizing and details carefully before placing your order. For assistance, feel free to reach out to our team.[Click Here]

Need Help?

We're here for you on WhatsApp – [+91 98875 75112 – Click Here]

Note: Policies may be updated over time. Kindly review them before placing your order.